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Software Maintenance

EPLAN Annual Software Maintenance Agreement (SMA)

Annual Software Maintenance Agreement (SMA) entitles you to receive valuable software maintenance and support services including:

Automatic Service Packs, Hotfixes, Product Updates and Product Upgrades

  • Get automatic upgrades to the latest EPLAN product, ensuring operating system compatibility and access to the newest product features and functions
  • Avoid higher upgrade charges later. It’s always cheaper to renew regularly than to upgrade later.
  • Avoid a longer learning curve through regular upgrades. It’s always harder trying to catch up from a few versions behind.

 

Telephone and E-mail Support during Normal Business Hours

  • Call +971 4 4311362 or send an email to support@eplan.me
  • Reduce project downtime through priority direct technical support service
  • Benefit from the practical knowledge and experience of over 80 product specialists who are ready to find solutions to your problems
  • Get general network, hardware and operating system support related to EPLAN use

 

Exclusive Access to Support and Forum Websites

  • Quick and easy access to important information and downloads 24 hours a day
  • Convenient medium to share tips and tricks with other EPLAN users worldwide
  • Exclusively prepared for the use and needs of SMA customers

        Support                Forum

 
15% Discount on Update Training

  • Shorter learning curve translates to quicker ROI

 

Special Promotions

  • Save with special offers made available only to SMA customers throughout the year